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Design de Serviços – O que é, como fazer e com o que se importar

Jefferson Duarte - 30/12/2019

Talvez eu esteja me transformando em um velho mal-humorado, mas parece haver muitos chavões descrevendo coisas muito semelhantes nos dias de hoje. Tomemos, por...

Mapa de Empatia – O primeiro passo no Design Thinking

Jefferson Duarte - 21/10/2019

Mapa de empatia é uma visualização colaborativa usada para articular o que sabemos sobre um tipo específico de usuário. Externaliza o conhecimento sobre os...

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Os 6 pilares Customer Experience e seus benefícios

Paula Moraes - 04/12/2021

Comportamento do Consumidor: Por que você precisa conhecer?

Rodrigo Wiethorn - 12/11/2021

Mapa de fluxo de valor – Como desenhar a visão fim a fim

<img alt="LC - Tag Template" data-srcset='https://secure.gravatar.com/avatar/e7c5c73c14df4c803ca51bb35adc654a?s=192&d=wp_user_avatar&r=g 2x' height='96' width='96' data-src="https://secure.gravatar.com/avatar/e7c5c73c14df4c803ca51bb35adc654a?s=96&d=wp_user_avatar&r=g" class="avatar avatar-96 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt="LC - Tag Template" data-srcset='https://secure.gravatar.com/avatar/e7c5c73c14df4c803ca51bb35adc654a?s=192&d=wp_user_avatar&r=g 2x' height='96' width='96' data-src="https://secure.gravatar.com/avatar/e7c5c73c14df4c803ca51bb35adc654a?s=96&d=wp_user_avatar&r=g" class="avatar avatar-96 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img alt="LC - Tag Template" src='https://secure.gravatar.com/avatar/e7c5c73c14df4c803ca51bb35adc654a?s=96&d=wp_user_avatar&r=g' srcset='https://secure.gravatar.com/avatar/e7c5c73c14df4c803ca51bb35adc654a?s=192&d=wp_user_avatar&r=g 2x' class='avatar avatar-96 photo' height='96' width='96' />

Jefferson Duarte - 11/11/2021

Design de Produtos – Guia básico para iniciantes

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Jefferson Duarte - 22/01/2021

Customer Centric – Como ser uma empresa Centrada no Cliente

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Jefferson Duarte - 22/01/2021

Portfolio Kanban – Como construir entregas estratégicas

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Jefferson Duarte - 17/01/2021

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